Incident Management Part 1


This module is an introduction to what you can expect from the emergency services in your role as a Community Emergency Volunteer (CEV) responding to emergencies in your community. You will gain an overview and understanding of the structure and roles that are undertaken to allow you to understand where your role fits in and who you should be communicating with on the ground.

Learning objectives

By the end of this module you will be able to:

  • Identify the characteristics of an emergency
  • Understand levels of Command and Control and where CEVs fit in
  • Know the different categories of emergency responder
  • Know how you might work with emergency responders

This module is recommended for all CEV groups, whether you are just starting out or seeking to refresh your knowledge.

Contact us to book this training session for your group with one of our training officers, check our events list to see if we’re running an open session near you or call our advice line on 0117 910 3930 to find out more. You can also download the training pack for your own use if you don’t want to arrange a session with us.

Once you have completed this training we would advise completing Incident Management Part 2, available here. And then why not use our online refresher training course in a few months’ time to keep your knowledge up to date?

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