Incident Management Part 1


This module is an introduction to what you can expect from the emergency services in your role as a Community Emergency Volunteer (CEV) responding to emergencies in your community. You will gain an overview and understanding of the structure and roles that are undertaken to allow you to understand where your role fits in and who you should be communicating with on the ground.

Learning objectives

By the end of this module you will be able to:

  • Identify the characteristics of an emergency
  • Understand levels of Command and Control and where volunteers fit in
  • Know the different categories of emergency responder
  • Know how you might work with emergency responders

This course is recommended for all CEV Coordinators and Lead Flood Wardens, whether just starting out or seeking to refresh your knowledge.

This module can be delivered as an interactive webinar, tailored to your community or region and in partnership with local agencies. To find out more, please contact the Communities Prepared team. You can also download the training pack for your own use if you don’t want to arrange a session with us.

Once you have completed this training, you can go on to complete Incident Management Part 2 on procedures and planning for CEV groups, available here. We recommend completing both Incident Management modules before moving on to our other resources, as these provide a good introduction to emergency response.

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