The Cambridgeshire Series: Utility Volunteer

 Registration is closed for this event
December 14th, 2021 6:00 PM   through   7:45 PM
This webinar is for Community Flood Action and Community Emergency Response groups across the five Cambridgeshire district councils. It explores how utility networks operate and the role of a volunteers before, during and after a utility failure.

This session provides an introduction to the operation of utility networks, how they react to interruptions to the supply network, and how Community Emergency Volunteer groups can assist in this. It is ideal for groups looking to develop their capabilities to respond to multiple emergencies.

This webinar is the final session in the Cambridgeshire Series, co-delivered with the Environment Agency’s East Anglia Flood Resilience Team (Great Ouse catchment), and Cambridgeshire County Council, with support from the five district councils: South Cambridgeshire District Council, Cambridge City Council, East Cambridgeshire District Council, Huntingdonshire District Council and Fenland District Council. This series follows on from two successful training sessions run in partnership with Cambridgeshire CC and South Cambridgeshire DC for South Cambridgeshire Community Flood Action groups in June 2021. 

Join us to build your knowledge on a range of key topics, including:

  • How utility networks operate
  • What procedures to follow when an outage occurs
  • Potential roles of a volunteer before, during and after a utility failure
  • How a utilities call out would be triggered
  • Important safety advice during a utility failure

Throughout the webinar we will be referring to the training handbook on which this session is based. You can download and read Utility Volunteer from our hub. If you are not currently a member, you will be prompted to register – it’s free to join! For any questions regarding the hub, please get in touch.

Event Privacy Statement

Groundwork South manages and runs the Communities Prepared programme. As both ‘Data Controller’ and ‘Data Processor’, Groundwork South safely collects and processes the data you provide upon registration. The data you provide in registering for this event will be shared securely for the purpose of legitimate interest with the following partner organisations:

  • The Environment Agency
  • ERS Ltd (the independent evaluator for the Communities Prepared programme. This is for monitoring and evaluation purposes to improve community volunteer engagement and training across the UK)
  • Cambridgeshire County Council
  • Your respective Cambridgeshire district council 

Your rights in respect to data processing

You are entitled to request us to erase any personal data we hold about you under the EU General Data Protection Regulation (GDPR).

We will do our best to respond promptly and in any event within one month of the following:

• Our receipt of your written request; or

• Our receipt of any further information we may ask you to provide to enable us to comply with your request, whichever happens to be later.

If you have questions or wish to raise a complaint about how we handle your data, you can contact Groundwork South’s Data Protection Officer on or write to Lockleaze Youth and Play Space, Romney Avenue, Bristol, BS7 9TB.

If you still have concerns about how your data is being handled, you can lodge a complaint with the Information Commissioners Office on 0303 123 1113 or visit


At any time, you may have the right to object to the processing of your personal data where processing is conducted for legitimate business reasons. If you exercise this right, then unless we have compelling reasons not to, we shall cease to process your data wherever data protection laws allow.

How long we retain your personal data

We may retain your data for up to ten years, after which time it will be destroyed.

December 14th, 2021 6:00 PM   through   7:45 PM

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