what3words is a really simple way to talk about location. 3 word addresses are easy to say and share, and are as accurate as GPS coordinates. People use what3words to find their tents at festivals, navigate to B&Bs, and to direct emergency services to the right place.

The Simex Series is the UK’s largest annual international disaster response exercise. It is an operational (live controlled) field exercise designed to establish a learning environment for players to exercise disaster event response plans, policies and procedures.

The National Risk Register 2017 explains the risks of major emergencies that could affect the UK in the next five years and provides resilience advice and guidance.

The Schools community resilience project (SCRP) has been developed in partnership with local emergency services. The aim is to prepare students with an awareness of emergency planning so that they are more self-resilient within our community. The project has been devised as a pull of the shelf resource, which can be used when it suits you. It is full of resources, lesson plans, homework suggestions, research links, video clips, hoax 999 calls, games etc.

At Northern Ireland Electricity Networks (NIE Networks), we offer a critical care information service to customers who are dependent on life supporting electrical equipment. Being on the register means you will receive up to date information by phone during a power cut or a planned interruption

In order for us to provide additional support to our customers who need it the most, we have a Priority Services Register (PSR).

If you are in need of extra support during a power cut you can sign up to our Priority Services Register. Sign up using our online form and for any queries call us on 0800 195 4141 and select option four. Our enquiry team are available Monday to Friday 9am to 5pm

In the event of a power cut, our teams work around the clock to restore your electricity as quickly as possible. We appreciate for some customers this may be particularly distressing and that’s why we offer extra support to customers who feel they need our help.

We all rely on electricity day to day for various things, but for some, a power cut can be particularly distressing and difficult. That’s why we offer extra help and support during a power cut. Registering for our Priority Services helps us to help you when you need it most. All our priority services are free.