We all rely on electricity day to day for various things, but for some, a power cut can be particularly distressing and difficult. That’s why we offer extra help and support during a power cut. Registering for our Priority Services helps us to help you when you need it most. All our priority services are free.

If you live in London, the East or South East of England, then being on our Priority Services Register will ensure you will receive extra support if you experience a power cut.

Susie can help you and your friends keep safe and also prepare for emergencies that may happen in your home and community

The aim of the “What If?” campaign is to empower local people to help themselves and the vulnerable to prepare, respond and recover from events that disrupt the community from life as normal. Ensure local communities are able to adapt to adversity utilising local resources in an innovative way to meet the challenges of a changing society.